Following on the downtrodden heels of the recent pink slimegate, perpetrated by people like publicity hawk Jamie Oliver and ABC News short stroker Jim Avila, the American Meat Institute staged a quickly scheduled Lean, Finely Textured Beef (LFTB) Summit at their 2012 Expo in Dallas this week.
Even with the short time frame, they managed to pull together some all star panelists: Ron Plain, D. Howard Doane Professor of Agricultural Economics and Extension Economist with the University of Missouri College of Agriculture, Food and Natural Resources; Jim Dickson, a professor with the Iowa State University Department of Animal Science, and Robert Hibbert, partner in the Washington, D.C. law firm K&L Gates. Panel moderator Janet Riley, AMI's vice president of public affairs, kept those three gentlemen focused and on task.
Pointing out the painful truth that sometimes science accounts for naught, Plain said, “Once 90% of consumers think of it as pink slime, you've lost.”
Dickson took a different fork in the road and suggested consumers should be educated about the safety of the product, instead.
Plain-spoken Dr. Plain underscored his point. The LFTB battle was lost on the battlefield of public opinion before BPI and the industry could muster its defense forces. Therein was the problem. The media – classic outlets like the New York Times and ABC News as well as internet upstarts like Huffpost and the Lunchtray’s Bettina Elias Siegel - were attacking with a ‘Department of War’ mentality. The meat industry reacted with a ‘Department of Defense’ strategy and were late in marshalling their forces.
Hibbert said traditional media are no longer thought leaders; they follow social media's trends. Fact checking and honest investigative reporting have fallen by the wayside due to staffing reductions and budget constraints. USA Today, for instance, is cost cutting by placing their reporting staff on week-long, unpaid furloughs, effectively losing the expertise of some of their best and brightest when critical stories might break.
The heavily defensive and scientifically driven meat industry shelling of false media reports had little effect against the blitzkrieg attack for Avila, Oliver, and others who had already created fear-driven public opinion. The facts and the expert testimony were overpowered by an “I read something by somebody on the internet so it must be true and your expert is just a paid lackey of big meat” reaction.
Ms. Riley talked about the ‘sexiness’ of the pink slime term and how it stood little chance against the more correct lean, finely textured beef. Pink slime makes a dandy headline, LFTB is a snoozer.
So what have we learned from this?
1. The real power in shaping public opinion is social media. #pinkslime is to be feared. And if you don’t understand what #pinkslime means, you’ve already lost the first battle.
2. The news cycle, which used to be driven by print and electronic media (TV network news), and could be measured in hours if not days, is now driven by the new electronic media (think Facebook and Twitter) and that news cycle is measured in minutes.
3. Those well-schooled ‘experts’ of the past have very little power and influence; fear the Bettina Elias Siegels of the world, instead. Scientific credentials or years of hands on experience are no longer primary qualifications for being an expert witness.
4. What the industry sees as perfectly harmless, a cleverly manipulated public can interpret as disgusting and the evil practice of big business only in it for excessive profit.
And what must we do with this new found knowledge?
1. Realize that the only way to stay on top of trending issues is to hashtag them. And if you still don’t understand what that means, you’ve already lost the second battle.
2. Forget newspapers and television, they are beginning to accept their role as catch-up players on most important news. Be ready to respond within minutes or hours to trending issues.
3. Spend less time with the experts and more time with the shapers of public opinion. Why didn’t the AMI ask Jamie Oliver and Bettina Siegel Gregory to join the panelists? Understanding what drives the builders of public opinion is much more important than anything said by the panelists.
4. Begin immediately to review all your production practices with an eye toward the ‘yuck factor’ that powered the pink slime story. What are you doing that would be better explained by you than PETA, HSUS, Foodtray or Jim Avila?
Hint #1: the next big thing in the online news cycle looks like ‘meat glue?’
Hint #2: Rumor has it that Avila’s pink slime story earned him a permanent assignment to the Washington food beat. If that’s true, you’ll be hearing from him a lot more often. He’s already helped derail the new HIMP program.
Chuck Jolley is a free lance writer, based in Kansas City, who covers a wide range of ag industry topics for Vance Publishing.
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